ProphetKid Shipping Policy

Effective Date: July 5, 2026

At ProphetKid, we are committed to providing a smooth and reliable shipping experience for our customers. This Shipping Policy outlines how orders are processed, shipped, and delivered.

Order Processing

All orders are processed after payment has been successfully received and verified. Processing times typically range from 1–7 business days, excluding weekends and holidays. During periods of high demand, product launches, sales, or holidays, processing times may be extended.

Customers will receive a confirmation email after placing an order and a shipping confirmation email once the order has been dispatched.

Shipping Times

Shipping times vary depending on the customer's location, carrier services, and other factors outside of ProphetKid's control.

Estimated delivery times:

• Domestic Orders (United States): 3–10 business days after shipment

• International Orders: 7–30 business days after shipment

These delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Any applicable customs duties, taxes, import fees, or governmental charges for international shipments are the responsibility of the customer unless otherwise stated.

Tracking Information

When available, tracking information will be provided via email once an order has been shipped. Customers are responsible for monitoring the progress of their shipment using the provided tracking information.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and contact information at checkout.

ProphetKid is not responsible for delays, losses, or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer. If an order is returned due to an address error, the customer may be responsible for any reshipping fees.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery is under the carrier's control.

ProphetKid is not responsible for packages that are delayed, lost, stolen, or marked as delivered by the carrier. However, we will make reasonable efforts to assist customers in filing claims or locating shipments when possible.

Customers are encouraged to ensure that their shipping address is secure and accessible.

Damaged Shipments

If an order arrives damaged, customers must contact us within 7 days of delivery and provide:

• Order number

• Description of the issue

• Clear photographs of the product and packaging

We will review each case individually and work toward an appropriate resolution.

Pre-Orders and Made-to-Order Products

Products identified as pre-order, limited release, or made-to-order may require additional processing time. Estimated fulfillment timelines will be communicated on the product page when applicable.

Orders containing both in-stock and pre-order items may be shipped together once all items are available unless otherwise specified.

Order Changes and Cancellations

Once an order has entered processing, modifications or cancellations cannot be guaranteed. Customers should contact us as soon as possible if they need assistance with an order.

Contact Information

For any shipping-related questions or concerns, please contact:

ProphetKid Support
Email: prophetkidsupport@gmail.com

Policy Updates

ProphetKid reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will become effective upon posting to our website.